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Who is Clueless about Technology?

An article I read on ZDNet this week laments that fact , yet keep pressing ahead with projects that are highly dependent on technology such as .

As some of the comments indicate, that lack of understanding is not limited to technology.  On the other hand, I would say that it's not just politicians that are clueless about the complexity and effectiveness of technology solutions.

There is much written about needed Technology Professionals who are in tune with business issues, and can speak the language of the business, but I would suggest that not enough is being said or done about other members of the business having sufficient understanding of the nuances of technology in general, and technology deployments in particular.  Many of the issues that technologist face as it pertains to the success or failure of project implementations stem from unrealistic requirements and constraints by folks in the business.

Of course, since the prevailing wisdom is that technology and technologists are simply there to serve the whims needs of the business, then it stands to reason that the business should control what is implemented -- and how.

The truth of the matter is that a better balance needs to be made between both camps.  (They shouldn't even be separate camps, but that's another matter altogether).  Each team brings certain strengths to the table, and the organization that plays to all of those strengths is the one that will make the most progress.   The business knows what it needs to accomplish to increase revenue and enter new lines of business.  The technologists know how to best implement technologies to automate and facilitate goals, as well as to provide flexibility for the future.

What we need is more cooperation and communication between both parties.  A structure of governance should be setup to ensure that initiatives started by each party are understood by -- and coordinated with -- all other parties, to the furtherance of corporate objectives.   This methodology will allow the organization to benefit from the expertise contained in each of its departments, and will reduce the amount of money wasted on incompatible/ill-conceived projects with unclear objectives, insufficient resources, or arbitrary deadlines.

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Posted: Sunday, October 29, 2006 7:58 AM by Logik!

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About Logik!

Andrew S. Baker aka ASB aka Logik!

Andrew S. Baker is a business-savvy, hands-on IT leader with expertise in mentoring people, mitigating risk, and integrating technology to drive innovation and maximize business results. He creates competitive advantage for organizations through effective IT leadership: implementation of processes and controls, and architecture of robust business solutions.

Mr. Baker has successfully led a number of high-performance technology teams in designing, deploying and maintaining secure, cost-effective computing environments for well-known companies, including Warner Music Group, The Princeton Review, Bear Stearns, About.com, and Lewco Securities.

For over a decade, Andrew has exhibited thought leadership on technology and business topics via mailing lists, technical forums, blogs, and professional networking groups, along with contributions to podcasts, webinars, and over 20 technical/business magazine articles. He also serves on several boards and committees for non-profit organizations, and within the Seventh-day Adventist church.

His personal interests include Astronomy, Basketball, Bible Study, Chess, Comics, Computers, Family Life Ministries, Reading, Strategy/Role Playing games, and Professional Networking...

A summary of Andrew's current résumé is available here, and he can be reached on a variety of social and professional networks, including LinkedIn, Facebook and Twitter.