Talking Out Loud with ASB

Andrew S. Baker's Resume Summary

INFORMATION TECHNOLOGY EXECUTIVE

I am an accomplished hands-on IT executive with a solid track record of using technology to provide key business solutions, and achiev both strategic and tactical objectives. My proficiencies include Building and Mentoring Teams, Capacity Planning, Disaster Recovery, Vulnerability & Threat Management, Infrastructure Design & Architecture, and Process Reengineering.

I also have significant experience in improving the efficiency and availability of an organization's IT Operations, ensuring regulatory compliance, and facilitating revenue generating projects for the business.  This experience has been attained in a variety of organizations in the Financial, Educational, Internet, Marketing and Media/Entertainment industries.

HIGHLIGHTS

• Chief architect of a global Active Directory migration of 4000+ users in 35+ countries.

• Led the infrastructure team which was responsible for deploying a new global Financial Reporting and Forecasting application.

• Developed a comprehensive Information Security program from the ground up, including staff, policies, infrastructure, and user education to significantly reduce the occurrence and impact of malware within the corporate network. Developed policies and procedures for patch management, incident handling, vulnerability management, and forensics, in accordance with industry standard frameworks such as CoBIT, reducing malware impact from days per month to hours per quarter.

• Developed IT Policies and Procedures to improve emergency response time. Reduced the length of serious outages by over 40%, and improved system and network uptime from less than 80% to over 99%.  Reduced troubleshooting incidents and deployment time by implementing tools and checklists to create consistent server configurations.

• Assembled and managed strong IT teams in 24x7 environments consisting of 5 to 20 network engineers, systems administrators, and database administrators. Provided tools and training to IT staff to improve productivity, efficiency and customer satisfaction.

• Expanded capacity of outbound email systems by over 400% through the use of clustering and load-balancing technologies. Improved capacity and performance of customer databases by 103% by migrating from SQL Server 7 to SQL Server 2000.

• Designed and implemented a $350K network re-engineering project which eliminated latency and congestion on the corporate LAN, and created redundancy for the links at the DataCenter and between the LAN and branch offices. Batch processing jobs across the WAN were improved by a factor of 3, and backup windows were reduced by over 45%.

• Prepared and managed annual operating budgets ranging from $200K to $5.0M, and streamlined processes for technology procurement, saving 30% over previous year. Provided technology strategy consulting for small businesses with 5 to 100 employees, including assessment and deployment of server/network/security infrastructure.

HARDWARE & SOFTWARE

Windows NT, 2000, XP, 2003, Vista, Linux, OpenBSD, FreeBSD, and Solaris. VMWare, Citrix, Terminal Services. Microsoft Access, Microsoft SQL, MySQL, and Oracle. Exchange, IMail, and IIS.

Compaq, HP, Dell, IBM, Gateway and whitebox systems. Cisco Routers & Switches, Broadband & Wireless Routers, SOHO Switches. Netscreen, Nokia, WatchGuard, SonicWall, and Pix firewalls. Radware, F5 BigIP, ArrowPoint, and Local Director load-balancers.

CERTIFICATION & TRAINING

GIAC Security Leadership Certified (GSLC)

Microsoft Certified Professional (MCP)

Exchange 2003 Disaster Recovery & Performance Tuning

Windows 2000/2003 Hands-on Security Training

SANS Security Training

Windows 2003 Hands-on Deployment Workshop

Windows 2000 Administration

Windows NT Administration

Intro to Cisco Switches & Routers

SQL Server 7.0 / SQL Server 2000

Additional technical contributions include the UltraTech Knowledgebase, various postings to technology mailing lists and forums, several whitepapers, and a number of interview responses to industry publication articles.  I am also an active member of various committees and boards for churches and non-profit organizations.

If you would like to obtain your very own, up-to-date copy of my resume -- complete with all the gory details -- please send an email to my Résumé Request autoresponder for the fastest response.  And feel free to connect to me via LinkedIn...

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